At GoCar Santorini, we respect your privacy and are committed to protecting the personal information you share with us when using our website. This Privacy Policy explains what information we may collect, how we use it, and what rights you have when visiting our website or making a car rental request through our platform.
By using GoCar Santorini, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website, submit a booking request, contact us, or interact with our services.
This information may include:
– Full name
– Email address
– Phone number
– Pickup and return location
– Rental dates and times
– Selected vehicle category
– Driver details required for booking
– Payment-related information processed by secure payment providers
– Any message or additional information you send to us
We may also collect non-personal technical information automatically when you visit our website. This may include your IP address, browser type, device type, operating system, pages visited, referral source, and general website usage data.
How We Use Your Information
We use the information collected through GoCar Santorini to provide, manage, and improve our car rental booking services.
Your information may be used to:
– Process car rental requests and bookings
– Share booking details with selected local car rental suppliers
– Contact you about your reservation or inquiry
– Confirm pickup and return details
– Provide customer support
– Improve website functionality and user experience
– Prevent fraud, misuse, or unauthorized activity
– Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
Sharing Information with Local Rental Partners
GoCar Santorini works with local car rental providers in Santorini. When you make a booking or request a vehicle, we may share the necessary personal and rental details with the local supplier responsible for providing the car.
This may include your name, contact details, rental dates, pickup location, return location, selected vehicle, and any other information required to arrange the rental. The vehicle rental agreement is made directly between you and the local car rental provider.
Payment Information
Payments made through the website may be processed by secure third-party payment providers. GoCar Santorini does not store full card numbers or sensitive payment authentication data on its own servers.
Payment providers may collect and process your payment details according to their own privacy policies and security standards. We recommend reviewing the privacy policy of the payment provider used during checkout.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember user preferences, and support marketing or analytics tools.
Cookies are small files stored on your device. You can control or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
We may use cookies for:
– Website functionality
– Analytics and performance tracking
– User experience improvement
– Security and fraud prevention
– Marketing and advertising measurement
Analytics and Third-Party Tools
We may use third-party tools such as analytics services, advertising platforms, booking technology providers, payment processors, and security tools. These services may collect information about your visit and interaction with our website.
Third-party providers process data according to their own privacy policies. We only work with services that are necessary for operating, improving, and protecting our website and booking process.
Data Retention
We keep personal information only for as long as necessary to provide our services, manage bookings, comply with legal obligations, resolve disputes, and maintain business records.
The retention period may vary depending on the type of information, the purpose of processing, supplier requirements, accounting rules, and applicable laws.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to access, correct, update, delete, restrict, or object to the processing of your personal information.
You may also have the right to request a copy of the information we hold about you or ask us to stop processing your data in certain circumstances.
To make a privacy-related request, please contact us using the contact details available on our website.
International Data Transfers
Because GoCar Santorini may work with service providers, technology partners, payment processors, and local rental suppliers, your information may be processed in different countries. When this happens, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection standards.
Children’s Privacy
GoCar Santorini is not intended for children. We do not knowingly collect personal information from children under the age of 16. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to third-party websites, supplier pages, payment services, or external resources. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, website functionality, or business operations.
Any updated version will be published on this page. Continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact GoCar Santorini through the contact form or contact details provided on our website.